Your machines need new parts during their life cycle and due to maintenance work?
KCCO simplifies all steps in the ordering and delivery of MRO parts. We follow your order from start to finish, taking care of everything from shipping to payment. A well-trained team is always available to provide you with comprehensive advice.
Use KCCO Multiservice to your advantage and focus exclusively on your core business. We ensure a smooth order process and offer a multilingual service. Choose from the product range of well-known manufacturers and minimize your transaction costs through long-term relationships with suppliers and manufacturers.
Efficiency is the key to successful Lean Management. We achieve this thanks to completely digitalized processes. As a result, KCCO can assure best prices and low freight rates for each product.
Your concerns are always in good hands with KCCO. Our network consists exclusively of partners who ensure secure shipping. Rapid processing ensures that your machines and equipment can be returned to full working order without any major loss of time or money.
As an Authorized Economic Operator (AEO) and Authorized Exporter, KCCO enjoys special customs privileges. For you, this means lower fees and duty-free access to preferential countries. We also offer electronic preparation of customs documents and certificates of origin.
MRO operations are characterized by a mismatch between material value and procurement costs. Procedures adapted to the customer’s needs therefore ensure that all spare parts can be ordered and delivered without complications and at lower cost. So that your machines and industrial plants continue to drive your business forward.
Our order process – The service team is your reliable companion for every order
We will receive your spare parts enquiry.
Our service team is available around the clock to deal with your enquiry. You can use our inquiryform, contact us by e-mail or telephone.
We prepare an offer
We will find the right spare part, contact you and then send you the most favourable offer.
We will receive your offer confirmation
If you like the offer and you confirm it, we will send you a deposit of 30% of the order value.
You will receive your order confirmation
As soon as the order is placed with the manufacturer, you will receive a confirmation of receipt of your order. This is followed by an order confirmation from the manufacturer, which you will also receive.
Your order is placed in our warehouse
After the goods have arrived in our warehouse, an incoming goods inspection is carried out to ensure that the parts received correspond to the order and show no damage. You will be notified after the goods have been received.
Delivery or collection – we are flexible
You decide whether you want to collect your goods yourself or whether they should be delivered to you. We will store your goods with us until all the necessary parts are delivered and will arrange for a collective delivery. Or would you prefer a single delivery? No problem – just let us know your desired delivery.
In case of delivery of the goods
We procure the necessary certificates and documents (EUR-1, certificate of origin, supplier’s declaration, end-use declaration) and take care of export control (sanction list check, check for goods lists and for licensing requirements), determination of the correct coding, preparation of an export declaration, collection by the forwarding agent and dispatch.
Find original spare parts quickly and easily – use our quick search.
Spare parts fast and reliable
Do you need a spare part urgently?
Our service team is available for you around the clock. We will be happy to help you at any time so that your company does not suffer any plant or production downtimes!